Poll
Open
Closes 2026-09-30Which digital service should we improve first?
One quick question – your vote guides our 2026 roadmap.
148
responses
Digital services 2026
Water services,
simply managed.
Pay bills, track your consumption, request services and follow your subscription in real time — on the web and on your phone.
- Subscribers served
- 1.28M
- Network length
- 9,400 km
- Water quality compliance
- 99.8%
- Digital transactions 2026
- 4.6M
99.8%
Quality compliance
24/7
Emergency response
68%
Digital payments
Service notice
Scheduled supply interruption – Um Uthaina & Sweifieh — Supply will pause from 09:00 to 15:00 for a network tie-in. Tankers will be on standby.
All noticesEverything in one account
Link every subscription you own, follow live consumption and settle bills in seconds.
Consumption analytics
Compare monthly usage against neighbourhood averages and receive early leak alerts.
ExplorePaperless billing
Every invoice, receipt and certificate archived and downloadable at any time.
ExploreField service tracking
Follow crews from request to completion with SLA countdowns and live status.
ExploreMiyahuna in your pocket
Biometric sign-in, instant payments, outage maps and push notifications — designed for iOS and Android.
Open interactive app prototypeBill due 14 Aug
18.750
Consumption
8% below average
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Projects
Miyahuna completes Disi conveyance line upgrade
A 42 km section of the Disi conveyance line has been rehabilitated, improving supply reliability for 1.2 million residents.
Innovation
150,000 smart meters deployed across Greater Amman
Smart metering now covers 38% of subscribers, enabling near real-time consumption tracking in the app.
Performance
Non-revenue water drops to 26.4% in Amman
Active leak detection and pressure management delivered the lowest recorded loss rate in a decade.