Customer services

Services catalogue

Every service can be requested online, tracked to completion and rated when it is done.

Request a new residential or commercial subscription.

10 working days

Replace a faulty or aged water meter.

5 working days

Report network or street leakage for urgent repair.

24 hours

Request a certified laboratory water sample test.

7 working days

Blockage clearing and sewer connection requests.

3 working days

Transfer a subscription to a new owner or tenant.

4 working days

Pause your service while the property is vacant.

3 working days

Order a certified tanker delivery to your address.

48 hours